Website Design & Build Agreement
Last updated 13 September 2026
How you agree to this: reply "I agree" to the quote email we sent you. That reply, together with the business name, what you chose and the price in the quote, is your signature. You do not need to print or sign anything.
These terms are between Levi Tozzer, trading as CXSites (contact@cxsites.com) — "we" — and the business named in your quote — "you".
This is a plain-English agreement. It says what we will build, what it costs, what we each have to do, and what happens if something goes wrong. If a sentence is unclear, ask before you agree — we would rather explain it now.
1. What we are building
The website is free. We design and build it, up to five pages, and you pay nothing for the work. What you pay for is keeping it online: $198 a month, or $594 for three months — the same rate, taken three at a time, with your Google Business Profile set up and linked to the site at no charge.
Included in every website:
- A design built for phones first, that also works on tablets and desktops
- Your business name, what you do, your service area, and your hours
- A tap-to-call button and a contact form that emails you
- Your logo and photos, where you provide them, including a photo gallery of your work
- Basic search-engine setup: page titles, descriptions, and a sitemap
- A security certificate, so browsers show your site as secure
- Google Analytics, if you want it
That is everything. There are no add-ons to buy and no price list — if your site needs a booking form, a second language, a page for a nearby town or a logo, it is part of the build and it is included. Ask for it.
Translations are made automatically and are not proofread by a professional translator. If you spot a wording you want changed, tell us and we fix it.
What you pay for. One of these:
- Monthly — $198 a month from the day your site goes live. Hosting, the security certificate, uptime monitoring, backups and the changes described in section 8. Cancel any time by telling us.
- Three months — $594, taken three months at a time, which is the same $198 a month. Everything above, plus your Google Business Profile set up and linked to the site at no charge. Renews every three months until you tell us to stop.
Not included. Any of these can be added, but each is a separate written quote agreed before we start it: a live booking calendar or scheduling system; selling products online; customer logins; a blog or anything you update yourself; writing your copy from scratch; photography; ongoing SEO, ads or social media.
2. What it costs and when you pay
| What you pay | Example: three months, with a logo | |
|---|---|---|
| To start | Nothing. There is no deposit and no build fee | $0 |
| When you agree to go ahead | Your first month, or your first three months | $594 |
| After that | The same amount each month, or each three months | $594 / 3 months |
We build the site first and show it to you. Your first payment is taken when you say yes, and it goes live after that.
If your payments stop, the site comes down. We tell you first and give you 7 days. After that we stop serving it. No invoice, no debt, no collection — and if you start paying again we put it back up.
You pay by debit or credit card. Payments are processed by Stripe, who store your card details — we do not. If you read your card out to us on a call so we can enter it, we type it straight into Stripe and keep no record of it. It renews until you cancel, which you can do any time by telling us.
Texas sales tax is added as a separate line where it applies.
If you do not already own a web address, one costs about $12–$20 a year and we bill it to you at cost. We never mark it up.
3. What you send us
Everything waits on this, so we keep it short. Most people send it the same day — it takes about fifteen minutes on a phone. Your quote email lists exactly what we need.
We show you a working site within 4 days of having your material — usually within 48 hours, and you have paid nothing at this point. Not a mockup: the real site, on a link you can open on your phone.
If we are still waiting on your material after 30 days, we pause the project and pick it up when you are ready. Nothing is owed while it is paused.
You confirm you have the right to use everything you send us. If a photo turns out to belong to someone else, that is your responsibility, not ours.
4. How long it takes
| Your first draft | Within 4 days of your material — usually within 48 hours |
| Your feedback | Whenever suits you. Same day is common. |
| Changes made | Usually the same day |
| Live | As soon as you approve it and your first payment goes through |
5. Changes
Changes are included, before launch and after it, for as long as you are paying. There is no limit and no charge. Gathering everything into one message gets it done faster, but nothing is counted against you if you do not.
This covers the site we built you. A whole new page, or a feature that is a job in itself, we will talk about first — usually we just do it.
6. If you cancel
It costs you nothing to cancel. No deposit to lose, no balance, no notice. Tell us and the next payment stops.
We do not refund time already served: a month you have paid for is a month you had. Cancel part way through a three-month period and the site stays up until that period ends, then comes down (section 2).
If we cancel — which we would only do if we could not deliver what we promised — we refund everything you have paid.
7. Who owns what
Yours: your web address, registered in your name — we never hold it and cannot take it — and everything you sent us, your photographs, logo and words. Ask at any time and we send them back.
Ours: the design, the code and the text we wrote. They are licensed to you while you are paying, not sold — which is how we can build them for nothing. They do not become yours over time. If you would rather own a site outright, say so and we will quote you separately for that.
We keep the right to show your site in our portfolio and to say we built it, unless you ask us in writing not to. Drafts, rejected concepts and our internal tools stay ours.
8. After it goes live
30 days of free fixes. If something we built does not work — a broken link, a form that stops emailing, a display problem — tell us and we fix it at no charge for 30 days after launch.
That covers our mistakes. It does not cover new content, new pages, price changes or seasonal updates.
Changes are included. New text, photos, prices, hours, a seasonal special, a new section — ask and we do it, usually the next business day, for as long as you are paying. There is no change fee and no hourly billing, ever.
9. The honest limits
We build you a good, fast website. We cannot promise it will rank first on Google, bring a particular number of calls, or make a particular amount of money — nobody who tells you otherwise is being straight with you.
We are not liable for lost business, lost profit or knock-on losses. If something goes wrong and we are at fault, what you can recover from us is capped at what you paid us for this project.
We are not responsible for outages at your domain registrar, your email provider or the hosting platform, though we will help you chase them.
10. The rest
- Confidentiality. Anything you tell us about your business that is not public stays between us.
- Independent contractor. We are a supplier, not your employee.
- Subcontracting. We may use tools and services to build your site. The work and the responsibility stay ours.
- Whole agreement. These terms and your quote email are the deal. Anything said on the phone that is not written in one of them is not part of it. Changes must be in writing and agreed by both of us.
- Which version applies. The version of this page in place on the day you replied "I agree" is the one that applies to your project.
- Governing law. Texas law applies, and disputes are handled in Denton County, Texas.
- If one part fails. If a court strikes out one clause, the rest still stands.
Questions
Call or text 574-253-3704, or email contact@cxsites.com.